At Fluffy Bunny, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, contact us, subscribe to our communications, or otherwise interact with our online store.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you place an order, create an account, contact us, subscribe to marketing communications, or otherwise interact with our store.

This information may include:

• Your name
• Billing and shipping address
• Email address
• Phone number
• Order and transaction information
• Account information, if applicable
• Communications you send to us
• Marketing preferences

Payment information may be processed by Shopify and third-party payment providers used to complete your purchase.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages viewed
• Website interactions
• Approximate location based on technical information
• Cookies and similar technologies

This information helps us operate our website, maintain security, understand how visitors use our store, and improve the shopping experience. 

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders
• Process payments and transactions
• Provide shipping and tracking information
• Communicate with you about your purchases
• Respond to questions and provide customer support
• Manage your account, when applicable
• Send marketing communications when you have agreed to receive them
• Improve our website, products, and customer experience
• Detect and prevent fraud, misuse, or security issues
• Comply with applicable legal or regulatory requirements

We only use personal information when we have an appropriate reason to do so, including fulfilling an order, complying with legal obligations, protecting our legitimate business interests, or obtaining your consent when required. 

3. How We Share Your Information

We may share personal information with trusted service providers that help us operate our business and provide our services.

These may include providers that assist with:

• E-commerce and website hosting
• Payment processing
• Order fulfillment and delivery
• Customer support
• Email communications
• Analytics
• Website security
• Marketing services

We may also disclose information when required by law, in response to valid legal requests, to protect our rights or the safety of others, or in connection with a business transaction such as a merger, acquisition, or sale of assets.

We do not sell, rent, or trade your personal information to third parties for their promotional purposes.

4. Shopify

Our online store is hosted by Shopify Inc., which provides the e-commerce platform and infrastructure that allows us to operate our online store.

Information submitted through our store may be stored and processed through Shopify's systems and services. Shopify maintains its own privacy and security practices governing information processed through its platform. 

5. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to operate our website, remember preferences, understand website activity, improve performance, and provide a better shopping experience.

Cookies may be used for purposes including:

• Website functionality
• Analytics
• Personalization
• Marketing and audience measurement

You may be able to manage or reject certain cookies through your browser or available website privacy settings. Disabling some cookies may affect certain features or functionality of the website.

6. Marketing Communications

If you choose to subscribe to our marketing communications, we may send you emails about new products, special offers, new releases, and other Fluffy Bunny updates.

You may unsubscribe at any time by using the Unsubscribe link included in our marketing emails.

Withdrawing from marketing communications will not prevent us from sending transactional or service-related communications regarding an order you have placed.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining appropriate business records, complying with legal obligations, resolving disputes, and preventing fraud.

When information is no longer reasonably necessary, we may delete or anonymize it, subject to applicable legal and technical requirements. 

8. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. While we take reasonable steps to protect your information, absolute security cannot be guaranteed.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Withdraw consent when processing is based on your consent
• Object to certain uses of your personal information
• Opt out of direct marketing communications

Certain information may need to be retained when required for legal, security, fraud-prevention, accounting, or other legitimate business purposes. 

To submit a privacy-related request, contact us using the information listed below.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe that personal information belonging to a child has been provided to us improperly, please contact us so we can review the situation and take appropriate action.

11. Third-Party Links and Services

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you choose to use.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, legal requirements, or business operations.

When changes are made, the updated policy will be posted on this page and the Last Updated date will be revised accordingly.

13. Contact Us

If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:

Fluffy Bunny Email: info@fluffybunnyshop.com